WebNo. Unless you've changed them, Reverbs policy is that the buyer ships and you are able to withold an 8% restocking fee. Respond to the refund request with a conditional refund upon return of the item. (Its an option) if the item arrives and its obviously damaged by the buyer you may negotiate a lower price with Reverb refund satisfaction dept. WebApr 8, 2024 · Re: Reverb Issue; Buyer returned the guitar. Thu Apr 07, 2024 8:35 pm. Reverb's policy allows for a return if the item is not as described or returns DOA, regardless of how you set your return policy. If you set it for no returns it means no one can change their mind and return the item for preference based reason.
NGD...how does reverb handle disputes? The Gear Page
WebRequest a refund on the order. Allow the seller 24-48 hours to respond to this request. Once approved, ship the item back to the seller (unless a partial refund or other arrangements were discussed). Once the item is back in the seller's possession, your … While some sellers may not offer a return policy, we encourage you to message t… WebJun 2, 2024 · Reverb grants the return, or the seller does. Now, according to the claim by the OP, the buyer can hang onto the item for as long as they'd like, play the hell out of it, and return it when they get around to it. At that point you as the seller would be responsible for refunding them. imdb the ranch cast
How can I request a refund or return? – Help Center Home
WebHow long does it take to get a refund from Reverb? For Reverb Payments Orders: After your refund has been issued, it may take 3-5 business days to appear on your credit card/bank statement depending on your financial institution's processing times. A credit card refund can only be issued to the card used for the original purchase. WebNov 14, 2024 · Reverb covered the cost of the return shipping and the second it arrived back at the seller's place (confirmed via tracking), Reverb refunded my money. They had no choice because they brokered the transaction and the seller was made whole. WebAt this point i receive an email from a reverb agent that the buyer wants to initiate a refund. I took it upon myself to record the conversation him and myself had over the phone (perfectly legal in both of our respective states) and sent that to the reverb agent along with a run down of our conversation and an explanation of what has occured. imdb the razor\u0027s edge